Thanks for reaching out.  We're glad you're here. 

At Big Spoon Roasters, every recipe we create begins and ends with real relationships — from the farmers who grow our ingredients to the people who enjoy what we make. Thank you for being part of our work and mission. 

Your message is in good hands, and we’ll be in touch as soon as possible. Please note that our office hours are 8am-4pm ET Monday-Friday, and you will hear back from a member of our team within 1-2 business days.  

Rest assured that our team periodically checks this inbox during sales and holidays and will respond to any time-sensitive inquiries. Should we be unable to respond to your inquiry before a sale period ends, we will honor discounts from the sale and address any order updates that need to be made as soon as we return to the office. 

 Whether you’re searching for a favorite jar, sharing feedback, or simply saying hello, your message matters to us. Our team reads every note personally, and we take pride in responding with the same care and attention that goes into everything we make.  

Just in case you have not explored it yet, we recommend visiting our online FAQ for information about a wide range of topics.  

With gratitude,
Big Spoon Roasters 

Important Holiday Closures  

Our office is closed on Memorial Day, Juneteenth, Independence Day, Labor Day, November 26 & 27, and December 24-January 4.